Support

For account, match, event, or policy questions, contact: dev@neologism.cc

We aim to respond within 3 business days.

Quick Help Topics

  • Sign in issues (Email OTP, Apple, Google)
  • Event creation/joining and location permission setup
  • Match join code or QR-related issues
  • Profile, leaderboard, and battle record corrections
  • Account deletion or privacy requests

What to Include in Your Email

  • Your app account email (if available)
  • Approximate time the issue happened
  • Device model + OS version
  • Screenshot or short description of what you saw

Account and Data Requests

To request account deletion, data access, or data correction, email dev@neologism.cc and use the subject line SpinHub Privacy Request.